You can have all of your vacation information right at your fingertips. Just visit the app store on your smart phone and download Turquoise Place app. Here are a few features available on the app:
Printed Weekly Resort Guides are also available at the Front Desk.
Our local experts have agreed on a few important tips to remember regarding your drive to Turquoise Place.
Uber and Lyft are now available in Gulf Shores and Orange Beach. Local car rentals are available through Coastal Car Rental with the option to have the car delivered.
Speak to your GEM Specialist (Guest Experience Manager) at (251) 923-5400 regarding our Grocery Delivery services. Have your groceries waiting for you upon arrival by completing an order form with your requested items. There is a 20% service charge on the total grocery bill, and a $35 delivery fee. If you would like to request a form or return one, please email us at Spectrum-TP-Gem@spectrumresorts.com.
When you book with Spectrum Resorts at Turquoise Place you are a VIP guest, so you should be treated like one. Get the full Spectrum Experience with our newest onsite amenity, the Spectrum Club Lounge. The Spectrum Club Lounge is open seasonally and is exclusive to Spectrum guests only and provides you with:
Enjoy all the VIP Perks of being a Spectrum guest. Visit the Amenities page to see all the Spectrum Club Lounge has to offer.
Save your linens and space in your luggage, because beach towels for resort usage are provided with every Spectrum Resorts guest's stay. Each room is stocked with the following:
If additional towels are required during your stay, they can be purchased from Cabana 8, our onsite retail store.
Turquoise Place has joined the community initiative of Leave Only Footprints to protect our beautiful beaches and provide guests with pristine beach views. Enacted by the Gulf Shores and Orange Beach municipalities in 2016, Leave Only Footprints asks all patrons that anything brought to the beach is taken with you once you are done enjoying the sand for the day. For disposable items, there are multiple trash receptacles placed throughout the beach for your convenience. Please note that any items left on the beach after sunset will be removed and disposed at sunset in compliance with mandatory U.S. Fish and Wildlife regulations. Not only do we want our guests to safely enjoy the beach, but we also want to protect the habitat of many endangered sea turtles, bird, and marine animal species that share our beach. We apologize if this is an inconvenience, but hope you understand the benefits this has for our environment.
Make your next vacation one your loved ones will never forget. Add a little thrill by soaring high while you parasail over the Gulf, take a break from the sun to cool down in your poolside cabana without having to go back to your room, or have chocolate covered strawberries and roses waiting upon arrival.
Additional housekeeping services are available during your stay and include:
Our onsite GEMs are eager to help you celebrate any occasion. Birthdays, anniversaries, graduations, you name it! We can help by ordering flowers, cakes, balloons, staging a room and in many other ways. Talk to a GEM today by calling 251-287-3741.
Express Check-in is available through the mobile app and allows you to complete your registration electronically and save time by bypassing the Front Desk.
Once your room is ready, you will receive a phone call. Express Check-ins submitted after 12 noon on the day of arrival will be held at the front desk, and any not picked up during operating hours will then be sent to security at close of business each evening for after-hours pick up.
Your SpectrumBand™ is your VIP access for:
This year we are able to offer a limited number of Early Arrivals, guaranteed at 1PM for $50, plus tax. Please call or email to let us know at least 72 hours prior to arrival if this is something you would like to purchase.
Running a little late? Rental Office hours for check-in is 8AM-6PM with hours extended to 8AM-8PM during high occupancy. Be sure to visit our Front Desk Amenities Page for the current hours of operation. If you arrive after the Rental Office has closed for the evening, simply proceed to the Security Station, located in the C Tower, where Security will check you in for the evening. If you did not complete Express Check-in, stop by the front desk the following morning, before 11AM, to complete registration.
Entry is accessible at the C Tower (East Tower). Security will greet you and assist with parking options and check-in instructions. Your reservation includes two complimentary parking spots in the onsite garage for standard sized vehicles. *Oversized vehicle parking is only available on the lobby level and on a first come, first serve basis.
Additional vehicles outside of the two complimentary parking spots will have three possible parking options available to them. Please note that space in the onsite garage parking and east parking lot options are limited based on occupancy:
Please plan to coordinate transportation for offsite parking.
*Vehicles are considered oversized when they meet or exceed any of the criteria below:
1. Twenty-three (23) feet in length; or
2. Six feet, 8 inches (6’8”) feet in height; or
3. Seven (7) feet in width.
We cannot accommodate onsite or offsite storage or parking of any RVs, buses, boats, boat trailer, house trailer, camper trailer, or any other sort of towed or recreational vehicle or object. Please contact a GEM Specialist for offsite parking options for these types of vehicles at (251) 923-5400.
When that time comes where you have to leave us, we want it to be easy. Here are a few small things to be done in the unit upon departure:
Are you looking for more information that wasn’t covered above? View our full list of FAQs or contact a GEM Specialist today at (251) 224-5400.